IT Support Specialist | Fachinformatiker - IT Support (m/w/d)

DEKRA Arbeit GmbH

Hamburg, Hamburg, Deutschland
Published May 8, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist based in Hamburg-Harburg, you will play a pivotal role in ensuring the smooth operation of IT systems within clinical and laboratory environments. Your day-to-day responsibilities include the installation and configuration of hardware and software, providing 2nd and 3rd-level support for complex technical inquiries, and performing troubleshooting to resolve system disruptions. You will also participate in cross-functional IT projects, bridging the gap between technical development and end-user needs in healthcare settings. This role is ideal for a professional with a strong background in system administration who enjoys hands-on technical problem-solving. You will be joining a dynamic team with a clear path toward permanent placement at the client company, supported by a structured collective bargaining agreement that includes additional benefits like vacation and Christmas bonuses. This position offers the opportunity to apply your expertise in a high-stakes, specialized environment while contributing to the growth of critical healthcare IT infrastructure.

Required Skills

Education

Completed vocational training in IT (Fachinformatiker) or a comparable qualification.

Experience

  • Several years of professional experience in IT customer support
  • Proven experience in system and network administration
  • Demonstrated proficiency in managing Windows-based environments

Languages

Not specified

Additional

  • Valid Class B driver's license required.