IT Device Support Specialist | Mitarbeiter IT‑Geräte‑Support (m/w/d) in Wiesbaden

Job Summary

As an IT Device Support Specialist, you will play a vital role in managing the IT hardware lifecycle for our organization. Your day-to-day responsibilities will include coordinating service requests with IT providers, consulting with internal departments on hardware needs, and managing the logistics of device shipping and inventory. You will be responsible for maintaining accurate records in inventory databases, conducting hardware testing against acceptance criteria, and creating user-friendly documentation and installation guides. This role is ideal for a detail-oriented professional who excels at bridging the gap between technical requirements and end-user needs. You will be part of a collaborative team of ten, working closely with external IT service providers to ensure the smooth operation of our IT infrastructure. The position offers a stable, long-term career path with significant opportunities for professional development, including company-sponsored further education, flexible working models, and a comprehensive benefits package within a well-established financial institution.