IT Support Specialist | IT-Support - PC-Administration und Anwendungsbetreuung (w/m/d)
Julius Kühn-Institut Bundesforschungsinstitut für Kulturpflanzen
Job Summary
The Julius Kühn-Institut is seeking an IT Support Specialist to provide first and second-level technical support at their Kleinmachnow location, with occasional coverage in Berlin-Dahlem. In this role, you will be responsible for the installation and maintenance of client PCs running MS Windows, managing peripheral equipment, and supporting the configuration of mobile devices via Enterprise Mobility Management (EMM). You will also play a key role in assisting users with IT setups for events, including video conferencing, telecommunications, and presentation technology. The ideal candidate is a service-oriented professional with strong communication skills, capable of working independently and collaboratively across different locations. This position offers a stable, permanent full-time role within a public research environment, focusing on digital transformation and user-friendly IT service delivery.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT Specialist for Application Development, IT System Electronics Technician, or equivalent qualifications.
Experience
- Professional experience in IT system administration or technical support
- Experience in providing user-focused IT support, including in challenging situations
- Experience with digital communication and remote collaboration tools
Languages
Additional
- Valid Class B driver's license (Category III) required. Willingness to travel between locations. Must be eligible to work in Germany. International degrees require a Certificate of Evaluation from the Central Office for Foreign Education (ZAB).
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