IT Service Desk Technician | Servicehelpdesk Mitarbeiter (m/w/d)
Unique Personalservice GmbH NL Berlin Mitte (O)
Job Summary
As an IT Service Desk Technician based in Berlin, you will play a vital role in providing technical support to employees. Your day-to-day responsibilities will include troubleshooting and resolving technical issues reported via phone, email, and ticketing systems. You will also be responsible for maintaining accurate documentation and generating reports, while collaborating closely with various departments to ensure seamless operations. The ideal candidate possesses a strong technical aptitude and is comfortable working with computer systems. This position is particularly attractive as it offers a permanent employment contract with competitive above-tariff compensation, up to 30 days of vacation, and personalized onboarding support. It provides a stable environment with the potential for direct hire by reputable client companies, making it an excellent opportunity for professionals looking to grow their career in a supportive and structured IT service setting.
Required Skills
Education
Completed technical vocational training (or equivalent) is desirable.
Experience
- Professional experience in customer service and technical installation is preferred
- Experience in working with computer systems
- General technical experience gained through professional or educational background
Languages
Additional
- Must be eligible to work in Germany. Position is based in Berlin.