IT Support Specialist | IT Support (m/w/d)
IBH connect GmbH
Job Summary
As an IT Support Specialist, you will be the primary point of contact for IBH clients, managing support tickets and resolving technical issues to ensure high customer satisfaction. Your daily responsibilities include prioritizing and documenting support cases, assisting with the development of IT infrastructure for cloud clients, and managing internal IT infrastructure, including the setup of new workstations. You will work within a collaborative team environment that values knowledge sharing and continuous professional development. This role is ideal for someone passionate about Linux and IT problem-solving who thrives in a supportive, modern office setting. The position offers a flexible work environment with a strong focus on team culture, professional growth, and comprehensive employee benefits.
Required Skills
Education
Completed vocational training (Ausbildung) in IT specialist fields such as System Integration, Application Development, Data and Process Analysis, Digital Networking, or a comparable qualification.
Experience
- Professional experience in IT support or related technical fields
- Practical experience in Linux environments
- Experience in managing and documenting IT support tickets
- Experience with IT infrastructure maintenance and workstation setup
Languages
Additional
- Must submit application documents exclusively in PDF format. Role is based in Dresden, Germany.
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