Service Coordinator E-Mobility – Charging Infrastructure | Servicekoordinator E‑Mobilität – Ladeinfrastruktur (m/w/d)
LEONHARD WEISS GmbH & Co. KG
Job Summary
As a Service Coordinator for E-Mobility Charging Infrastructure, you will play a pivotal role in maintaining the reliability and efficiency of our charging networks. Your day-to-day responsibilities include managing and monitoring DGUV 3/4 inspection schedules, overseeing maintenance cycles, and handling incident and complaint management through ticket systems. You will be responsible for the strategic deployment of technical staff, coordinating subcontractors, and ensuring high standards of quality, scheduling, and workplace safety. Additionally, you will manage spare parts logistics and serve as the primary point of contact for both existing and new clients. This role is ideal for a professional with an electrotechnical background who excels in organizational tasks and customer relations. You will be part of a forward-thinking environment that supports professional development and offers a comprehensive benefits package, including flexible working hours and modern workplace resources, making it a unique opportunity to contribute to the expanding EV infrastructure sector.
Required Skills
Education
Completed vocational training in an electrotechnical field (e.g., Electronics Technician, Mechatronics Technician).
Experience
- Professional experience in service management, preferably within the charging infrastructure or EVSE sector.
- Experience in managing ticket systems and monitoring Service Level Agreements (SLAs).
- Practical experience in coordinating technical personnel and managing subcontractors.
- Technical experience in electrotechnical environments, with knowledge of DGUV 3/4 and VDE regulations.
Languages
Additional
- Valid work permit for Germany is required. Strong communication and negotiation skills are essential for client and subcontractor interaction.
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