Field IT Support Technician | IT-Mitarbeiter im Außendienst (m/w/d)

EDEKA N-S-T Verwaltungsges. mbH

Würzburg, Bayern, Deutschland
Published May 7, 2026
Full-time
Permanent

Job Summary

As a Field IT Support Technician at EDEKA, you will play a vital role in maintaining the IT infrastructure for approximately 700 retail locations, as well as central administration and logistics sites. Your day-to-day responsibilities include the installation, configuration, documentation, and maintenance of IT systems, along with troubleshooting and repairing hardware and software components. You will provide high-quality, customer-oriented support and participate in the field service team's on-call rotation. The role requires a strong technical aptitude, logical problem-solving skills, and the ability to work independently across the Northern Bavaria, Saxony, and Thuringia regions. This position is ideal for a hands-on professional who enjoys working with people and values a stable, long-term career in a collaborative, team-oriented environment.

Required Skills

Education

Not specified

Experience

  • Professional experience in IT systems maintenance and support
  • Experience with Windows-based environments and office software suites
  • Practical experience in retail IT environments is considered an asset
  • Proven capability in troubleshooting and technical documentation

Languages

German (Basic)

Additional

  • Valid driver's license required for field service and use of company vehicle; willingness to travel within the Northern Bavaria, Saxony, and Thuringia region; availability for on-call service duty.