Lead Business Systems & Processes | Lead Business Systems & Processes (m/w/d)

Job Summary

In this pivotal role, you will serve as the bridge between business departments and IT, shaping the global business system landscape. You will be responsible for defining, prioritizing, and implementing end-to-end business processes, with a primary focus on ERP and CRM systems. Your day-to-day work involves analyzing existing workflows, eliminating system breaks, and optimizing efficiency across the organization. You will lead projects within the ERP/CRM roadmap, coordinate internal IT resources and external consultants, and manage the change process to ensure high adoption rates among stakeholders. This position is ideal for a strategic thinker who excels at translating complex business requirements into scalable, economical system architectures. You will work in a collaborative, flat-hierarchy environment where your ability to communicate effectively across departments and drive sustainable change will directly impact the company's operational excellence.