IT Service Technician | IT-Servicetechniker/in
Wollweber Oliver
Job Summary
As an IT Service Technician, you will play a vital role in ensuring the seamless operation of IT systems within a service desk environment, distinct from a standard call center. Your daily responsibilities will involve acting as the primary point of contact for software and hardware troubleshooting, which includes the analysis, prioritization, and resolution of technical incidents. You will be responsible for the installation and configuration of client PCs, servers, virtual environments, and security solutions, including firewalls. The ideal candidate possesses a strong service-oriented mindset and a structured approach to problem-solving. This position is well-suited for professionals with a background in system integration or related technical fields who enjoy hands-on IT work and thrive in a collaborative team setting. You will have the opportunity to work across diverse infrastructure components, making this an excellent role for someone looking to maintain and optimize robust IT environments.
Required Skills
Education
Completed vocational training in System Integration, Information/Communication Technology, or Electrical Engineering; equivalent qualifications or career changers with relevant experience are welcomed.
Experience
- Professional experience in IT system integration or technical support
- Experience in the administration of client and server operating systems
- Experience in managing network technologies and security solutions
Languages
Additional
- Permanent contract (Unbefristet); Full-time employment.