Communications Electronics Technician - Radio Technology | Kommunikationselektroniker/in - Funktechnik
Magenta Telekom
Job Summary
As a Communications Electronics Technician at Magenta Telekom, you will serve as a key technical point of contact for IoT and M2M services. Your daily responsibilities include managing technical hotlines, troubleshooting customer inquiries, and administering IoT platforms. You will analyze service issues using monitoring and trace systems, collaborate with sales and planning departments to develop new use cases, and coordinate with external partners to ensure network stability. This role is ideal for a tech-savvy professional with a passion for mobile communications and networking who thrives on solving complex technical challenges. You will work in a dynamic team environment, contributing directly to the evolution of IoT products while ensuring high customer satisfaction. The position offers a stable, full-time career within a major European telecommunications group, providing opportunities to work with cutting-edge network technologies.
Required Skills
Education
Completed technical vocational training (technical apprenticeship/education).
Experience
- Professional experience in a technical position or similar role
- Experience in technical customer support or service desk environments
- Experience in network technology and mobile communications troubleshooting
Languages
Additional
- Must be eligible to work in Austria. Role is based in Vienna.
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