System Operator | System Operator (w/m/d)

Job Summary

As a System Operator at DB InfraGO AG in Berlin-Pankow, you will play a vital role in maintaining the IT infrastructure that supports Germany's massive rail network modernization. Your day-to-day responsibilities involve providing 1st-level support within a 24/7 operational environment. You will be responsible for monitoring IT systems, generating reports, performing initial incident assessment, and documenting issues within the ticket system. Additionally, you will conduct preliminary troubleshooting and collaborate closely with 2nd-level support and maintenance teams to resolve operational disruptions. This role is ideal for a tech-savvy professional who thrives in a service-oriented environment and is capable of working within a critical infrastructure context. The position offers long-term job security, a permanent contract, and the unique opportunity to contribute to one of Germany's most significant infrastructure projects while enjoying comprehensive employee benefits, including travel perks and professional development within the Deutsche Bahn group.