Senior Service Manager | Senior Service Manager (m/w/d)

Job Summary

This Senior Service Manager role in Rheinbach, Germany, focuses on ensuring the digital future of the German Armed Forces by coordinating and managing IT services. The successful candidate will be responsible for overseeing the processing of disruptions, ensuring effective information management during incidents, and initiating escalation scenarios. They will also contribute to the continuous development and support of operational information management within the Service Operations Center (SSO). This position requires a professional with a strong background in IT service management, excellent communication skills, and the ability to analyze and strategize across various service boundaries. It's an opportunity to contribute to national security by enhancing the operational capabilities of one of Germany's largest and most complex IT infrastructures.