IT Application Support Specialist | IT-Anwendungsbetreuer/-in (m/w/d)

Job Summary

As an IT Application Support Specialist, you will play a vital role in the IT Operations & Support team, ensuring the smooth functionality of hardware, software, and specialized applications. Your day-to-day responsibilities will include managing user accounts and permissions, performing software installations, and providing 1st and 2nd level support via a helpdesk. You will also be responsible for the administration of central software products and maintaining thorough documentation. This position is ideal for a service-oriented professional who enjoys troubleshooting and optimizing IT processes. You will work in a collaborative environment within the Schwarzwald-Baar-Kreis district office, contributing to a team of nine. The role offers a unique opportunity to gain experience in public sector IT management, with potential for professional development and flexible working arrangements like home office options. A strong focus on customer service and the ability to work independently are essential to succeed in this dynamic role.