E2E Process Manager | E2E Prozessverantwortlicher (m|w|d)
Syna GmbH
Job Summary
This role is for an energetic E2E Process Manager to drive company-wide process optimization with a holistic and customer-centric approach. The successful candidate will analyze, design, and continuously improve business processes across the entire value chain, with a particular focus on technical connection processes within the network sector. Day-to-day tasks include conducting comprehensive E2E process analyses, leading cross-functional core teams, developing and monitoring key performance indicators (KPIs) like CPI and NPS, and initiating optimization projects. The position requires strong analytical and communication skills, experience in end-to-end process management, and a passion for customer-centric thinking to actively contribute to the organization's transformation.
Required Skills
Education
University degree (e.g., Industrial Engineering, Business Administration, Business Psychology) or comparable vocational training with further qualification (e.g., Energy Specialist)
Experience
- Professional experience in End-to-End Process Management, ideally with a focus on energy or infrastructure services
- Experience in the construction and operation of energy distribution networks, preferably from an energy service company
Languages
Additional
- Class B driving license
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