2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

As a 2nd Level IT Support Specialist, you will play a critical role in maintaining and optimizing our Windows and Linux environments. Your day-to-day responsibilities involve analyzing, troubleshooting, and resolving complex technical issues within our IT infrastructure, including servers and networks. You will act as a bridge between 1st and 3rd level support, ensuring seamless operations while documenting processes and contributing to infrastructure projects like migrations and rollouts. We are looking for a proactive professional with strong technical expertise in operating systems, network infrastructures, and collaboration tools like Office 365 and MS Teams. What makes this role unique is the opportunity to work with a diverse stack of modern technologies—ranging from virtualization and cloud platforms to automation tools—in a stable, permanent position that emphasizes continuous professional development and exposure to large-scale, challenging IT projects.