IT Support Specialist | Anwenderbetreuung (m/w/d)

Job Summary

As an IT Support Specialist at the City of Peine, you will serve as the primary point of contact for employees and management, providing essential technical assistance for applications and hardware. Your day-to-day responsibilities include setting up new workstations (laptops, mobile devices, peripherals), managing user access via Active Directory, and performing initial troubleshooting before escalating complex issues to 2nd or 3rd-level support. You will also manage VoIP telephony systems, configure specialized municipal software via management consoles, and maintain a knowledge base to improve system stability. This role is ideal for a service-oriented professional who enjoys a mix of hands-on hardware support and administrative system configuration. You will benefit from a stable, public-sector environment that offers flexible working arrangements, including home office options, continuous professional development, and a comprehensive benefits package including retirement provisions and fitness subsidies.