IT Campus Technician (Client Hardware & Peripherals) | IT-Campus Techniker (m/w/d) Client-Hardware & Peripherie

Job Summary

As an IT Campus Technician, you will serve as a vital point of contact for technical support within a large-scale technology partner environment. Your day-to-day responsibilities involve managing customer inquiries via ticketing systems, phone, email, and fax, performing initial qualification, analysis, and troubleshooting. You will be hands-on with the repair and maintenance of client hardware and peripheral devices, while managing the IMAC/R (Install, Move, Add, Change, Remove) processes for workstations. Additionally, you will be responsible for setting up and cabling workstations to ensure optimal functionality and maintaining accurate asset management within the company's internal tools. This role is ideal for a detail-oriented professional with a strong service mindset who enjoys a dynamic, collaborative environment. You will benefit from a modern workplace, flexible working models, and a culture that prioritizes professional growth and work-life balance, all within a company of over 1,500 employees across Germany.