Consultant Customer Service - Sales Controlling BI Tools | Consultant Kundenservice Vertriebscontrolling BI-Tool (m/w/d)

Job Summary

In this role, you will act as a primary point of contact for banking clients, providing end-to-end support for sales controlling software solutions. Your daily responsibilities include conducting complex technical analyses, resolving issues using specialized tools, and collaborating with internal development teams to ensure high-quality service. You will also be responsible for creating documentation, tutorials, and training materials, as well as conducting workshops for customers. This position is ideal for someone who enjoys a mix of technical support and client interaction within a large, stable financial IT environment. The role requires a proactive, analytical mindset and the ability to work independently within a supportive team structure. You will contribute to the digitalization of the Sparkassen-Finanzgruppe, offering a unique opportunity to shape the future of banking services while receiving comprehensive training and professional development in a collaborative, cross-location setting.