Technical Support Specialist for Drive and Control Technology | Technischer Support Spezialist Antriebs- und

Job Summary

As a Technical Support Specialist, you will play a pivotal role in assisting customers, specialized dealers, and service technicians with the commissioning, diagnostics, and maintenance of complex drive and control systems. Your daily responsibilities include providing technical guidance via phone and email, developing solutions for challenging installation scenarios, and documenting processes to support internal risk management. You will also contribute to product optimization and the continuous improvement of service quality, acting as a bridge between technical support and development teams. The ideal candidate possesses a strong background in electrical or automation engineering and a customer-centric mindset. This position is unique as it offers the opportunity to work across diverse industries with a well-established engineering service provider, ensuring professional growth through continuous training and exposure to varied, high-level projects.