IT Systems Integration Technician | IT-Techniker (m/w/d) Systemintegration

Randstad Professional

Dortmund, Nordrhein-Westfalen, Deutschland
Published May 4, 2026
Full-time
Permanent

Job Summary

In this role, you will serve as an IT Support Specialist within an international environment, acting as the primary point of contact for internal users. Your day-to-day responsibilities include providing 1st and 2nd level support via phone, email, and screensharing, as well as managing the lifecycle of hardware—from procurement and installation to maintenance and warranty processing. You will also oversee software distribution, including the use of tools like MS Intune, and coordinate SharePoint business requirements. This position offers a unique opportunity to work within a major industrial company, Thyssenkrupp, providing stability and professional growth. You will be responsible for the onboarding process for new employees, ensuring they are fully equipped with the necessary hardware and software. The role requires a strong technical background, a focus on user experience, and the ability to operate effectively in a global business setting.

Required Skills

Education

Completed vocational training in an IT-related field (e.g., IT Systems Electronics Technician or equivalent)

Experience

  • Minimum 3 years of professional experience in an IT environment
  • Proven experience in hardware and software installation
  • Demonstrated experience in 1st and 2nd level technical support

Languages

English (Fluent)

Additional

  • Valid work permit for Germany is required. Willingness to support both domestic and international locations.