IT Generalist | Informatiker/in (Weiterbildung)

Job Summary

As an IT Generalist at this growing organic snack company, you will serve as the central point of contact for all internal IT matters, ensuring the smooth operation and continuous development of the company's IT infrastructure. Your day-to-day responsibilities will include troubleshooting hardware and software issues, managing user accounts and access rights, maintaining IT workstations, and coordinating with external service providers. You will play a key role in optimizing IT processes and implementing new technologies, including AI-based tools to enhance support and documentation. This position is ideal for a proactive, service-oriented professional who enjoys taking ownership of IT operations in a dynamic, international environment. You will be responsible for both 1st and 2nd-level support while driving infrastructure projects forward, making this a high-impact role with significant creative freedom and opportunities for professional growth within a collaborative, family-oriented team.