IT Operations Manager | IT Operations Manager (m/w/d)

FERCHAU GmbH Niederlassung Bielefeld

Bielefeld, Nordrhein-Westfalen, Deutschland

Published May 1, 2026

Full-time

No information

Job Summary

As an IT Operations Manager at FERCHAU, you will play a pivotal role in driving innovation and technical excellence. Your day-to-day responsibilities will include identifying, specifying, and implementing IT Service Management (ITSM) requirements, while actively seeking opportunities to enhance customer satisfaction. You will coordinate projects within the Managed Services framework, manage relationships with external service providers and suppliers, and ensure thorough technical documentation. This position is ideal for a professional with a strong background in IT infrastructure and project management who is eager to work on diverse projects for renowned clients. You will benefit from a permanent contract, professional development programs, and flexible mobile working options, making this a unique opportunity to advance your career in a dynamic, technology-focused environment.

Required Skills

Education

Completed degree in Computer Science, vocational training as an IT Specialist, or a comparable qualification.

Experience

Professional experience in an IT environment
Leadership experience in an IT environment
Experience in IT project management
Experience in the implementation of Managed Service processes

Languages

German (Basic)

Additional

ITIL Foundation (V3 or higher) certification is required. Ability to work mobile depending on the client company.