Senior IT Field Service Technician | Senior IT Service Techniker Belgien (m/w/d)

BWI GmbH

Hilden, Nordrhein-Westfalen, Deutschland
Published Apr 29, 2026
Full-time
Permanent

Job Summary

As a Senior IT Field Service Technician, you will play a critical role in supporting the digital infrastructure of the German Armed Forces at their locations in Belgium. Following an initial onboarding period in Germany, you will be stationed in Mons, Belgium, for a long-term assignment of 12 to 24 months. Your day-to-day responsibilities include performing on-site incident management, hardware and software installation, system upgrades, and the administration of IT infrastructure, including networks and servers. You will provide 1st and 2nd-level support to end-users while ensuring compliance with strict Service Level Agreements (SLAs). This position is unique as it offers a comprehensive relocation package, including covered housing costs and support for family integration, making it an excellent opportunity for experienced IT professionals looking to work in an international environment while maintaining a secure, permanent employment contract with a major German IT service provider.

Required Skills

Education

Completed vocational training as an IT Systems Electronics Technician, IT Specialist (Fachinformatiker), or a comparable qualification.

Experience

  • Approximately 3 years of relevant professional experience in field service
  • Professional experience in IT infrastructure and system administration
  • Experience with ticket systems and knowledge databases
  • International work experience is considered an advantage

Languages

German (Fluent)English (Fluent)

Additional

  • Valid driver's license (Class B); Willingness to relocate to Mons, Belgium for 12-24 months; Ability to participate in on-call duty; Knowledge of French or Dutch is considered an advantage.