AI & Automation Specialist | AI & Automation Specialist (m/w/d)

Job Summary

As an AI & Automation Specialist, you will drive digital transformation by identifying, prioritizing, and implementing automation solutions that reduce manual effort and add tangible value. Your day-to-day will involve conducting deep process analyses to uncover pain points, developing robust AI and automation strategies, and managing the end-to-end lifecycle of projects—from initial prototyping and MVP development to full-scale deployment. You will work across departments to integrate AI-driven workflows, chatbots, and document processing systems while ensuring technical robustness and compliance. This role offers a unique opportunity to shape the automation roadmap in a large service organization with significant creative freedom. The ideal candidate is a hands-on problem solver who bridges the gap between business requirements and technical implementation, capable of communicating effectively with both IT teams and management to deliver scalable, high-impact solutions.