IT Service Manager | IT-Servicemanager (m/w/d)

Job Summary

As an IT Service Manager, you will play a pivotal role in advancing IT service management practices. Your day-to-day responsibilities will include defining and implementing IT Service Management processes, aligning them with ITIL principles. You will collaborate closely with operational IT Service Management specialists to standardize workflows and expand service offerings, ensuring target-group-oriented communication and managing process and service descriptions, as well as policies. This position is ideal for an ambitious professional looking to apply their expertise in IT service management, process design, and business-IT alignment within a dynamic environment. The role offers diverse tasks, new challenges, and continuous opportunities for growth, contributing to exciting projects for leading clients across various industries.