2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

As a 2nd Level IT Support Specialist, you will play a critical role in maintaining the stability and efficiency of our Windows and Linux environments. Your day-to-day responsibilities involve analyzing, troubleshooting, and resolving complex technical incidents within our IT infrastructure, including servers and networks. You will act as a bridge between 1st and 3rd level support, ensuring seamless escalations and contributing to the documentation and optimization of IT processes. Key requirements include strong expertise in Windows and Linux operating systems, proficiency with network infrastructure, and familiarity with collaboration tools like Office 365 and MS Teams. We value proactive problem-solvers who are committed to continuous learning and maintaining high security standards. This position offers a stable, permanent role in a growing company with exposure to modern technologies, diverse project work, and opportunities for professional development, making it an excellent environment for a dedicated IT professional looking to expand their technical footprint.