IT Support Specialist | IT-Support-Mitarbeiter (m/w/d)

Job Summary

In this role, you will be the primary point of contact for resolving IT-related issues across various company locations. Your day-to-day responsibilities include receiving, analyzing, and documenting user requests and incident reports within a ticketing system. You will actively participate in both 1st and 2nd level support, manage user accounts via Microsoft Active Directory, and provide essential maintenance for client and server environments. This position is ideal for an ambitious professional looking to grow their expertise in a practical, hands-on environment. The role requires a solid foundation in IT system integration and a strong customer-service mindset. What makes this position unique is the opportunity to work with a leading technology service provider that emphasizes continuous professional development, offers flexible mobile working arrangements, and provides a stable, permanent contract with extensive corporate benefits. If you are passionate about connecting people with technology and solving complex technical challenges, this role offers a clear path to advance your career.