IT Support Specialist | IT-Supporter (m/w/d)

FERCHAU GmbH Niederlassung Hannover

Hannover, Niedersachsen, Deutschland
Published Apr 28, 2026
Full-time
No information

Job Summary

As an IT Support Specialist at FERCHAU, you will play a critical role in ensuring the seamless operation of IT systems for our clients. Your day-to-day responsibilities involve acting as the primary point of contact for users, where you will receive, analyze, and resolve technical incidents. You will be responsible for the installation, configuration, and administration of both hardware and software environments, while maintaining meticulous documentation of all processes and solutions. This position is ideal for someone who is tech-savvy and enjoys bridging the gap between complex technical issues and user needs. The role offers a unique opportunity to work on diverse projects for renowned IT solution providers, fostering professional growth through exposure to evolving digital trends. You will benefit from a permanent contract, flexible mobile working arrangements, and a supportive environment that values innovation and technical curiosity, making it an excellent platform to advance your career in IT infrastructure and support.

Required Skills

Education

Completed vocational training as an IT specialist (Fachinformatiker) or equivalent professional experience.

Experience

  • Professional experience as a qualified IT specialist (Fachinformatiker) or equivalent background
  • Demonstrated experience in IT systems administration and technical support
  • Experience in managing and configuring common IT environments including Windows and Linux
  • Proven experience in a customer-facing or service-oriented role

Languages

German (Fluent)

Additional

  • Valid work permit for Germany is required. Role involves on-site client support and potential mobile work.