IT Infrastructure Support Specialist | Supporter Infrastruktur (m/w/d)

FERCHAU GmbH Niederlassung Hamburg-City

Hamburg, Hamburg, Deutschland
Published Apr 28, 2026
Full-time
No information

Job Summary

As an IT Infrastructure Support Specialist at FERCHAU, you will play a pivotal role in maintaining and optimizing the IT systems of our diverse client base. Your day-to-day responsibilities will include the installation, configuration, and maintenance of server and network infrastructures, as well as providing technical support for workstations and mobile devices. You will be the primary point of contact for troubleshooting IT-related issues, managing security protocols, and training end-users to ensure seamless operations. The ideal candidate brings a strong technical background in heterogeneous environments and a commitment to high-quality service. This position is particularly attractive for professionals looking to work on varied, innovative projects across different industries, backed by a supportive company culture that prioritizes continuous professional development through the internal FERCHAU Academy.

Required Skills

Education

Completed vocational training in an IT-related field or equivalent qualifications.

Experience

  • Professional experience in IT infrastructure and technical support
  • Demonstrated experience managing heterogeneous client and server environments including desktop, telephony, and mobile devices
  • Experience with network technologies and operating systems
  • Experience with application management, software distribution, Active Directory, and databases is considered an advantage

Languages

German (Fluent)

Additional

  • Valid work permit for Germany required.