Business Process Management Specialist | Sachbearbeitung (m/w/d) Geschäftsprozessmanagement – A11 / E11
Berliner Feuerwehr PolBln Dir ZS Pers B 55
Job Summary
This role involves overseeing business process management (GPM) at the Berlin Fire and Rescue Service Academy. You will be responsible for establishing continuous process improvements, developing and maintaining a unified process manual, and collaborating with various controlling departments to analyze process requirements. A key part of your daily work will be supporting the implementation of a central quality management system and formulating training strategies based on strategic process analyses, including topics like resource management and sustainability. This position is ideal for an experienced administrative professional looking to make a meaningful impact on public service infrastructure. You will work in a collaborative environment with modern IT equipment, flexible working models, and significant opportunities for professional development within the Berlin public sector.
Required Skills
Education
University degree (Bachelor/Diploma) in Public Administration or Economics, or qualification as an Administrative Specialist (Verwaltungsfachwirt/in) with the second administrative course (Verwaltungslehrgang II), or equivalent professional training with relevant experience.
Experience
- Multi-year professional experience in process management and controlling
- Experience in steering and developing organizational processes
- In-depth knowledge of relevant administrative regulations and guidelines
- Professional experience in public administration (for non-degree candidates, at least 5 years)
Languages
Additional
- Must hold qualification for the higher non-technical administrative service (Laufbahngruppe 2, first entry office) for civil servants. Must provide proof of C1 German proficiency if German is not the native language. Role is based in Berlin.