Technical Support Specialist | Technische/r Sachbearbeiter/in (m/w/d)
Güde GmbH & Co. KG
Job Summary
Güde GmbH & Co. KG is seeking a dedicated Technical Support Specialist to join their Service Center in Wolpertshausen. In this role, you will act as a primary point of contact for customers, handling product complaints via phone and email while providing technical assistance post-purchase. Your daily responsibilities will include managing spare parts inquiries, preparing quotes, and processing repair orders within the company's internal systems. This position is ideal for individuals who enjoy solving technical problems and interacting with customers in a supportive, team-oriented environment. The company values a service-minded approach and offers a structured onboarding process, making this an excellent opportunity for both experienced professionals and motivated career changers with a technical background. You will work in a stable, family-oriented company that emphasizes long-term perspectives and professional development.
Required Skills
Education
Not specified
Experience
- Professional experience in a technical, trade, commercial, or service-oriented environment is considered an advantage
- Experience with ERP or merchandise management systems is helpful but not mandatory
Languages
Additional
- Must be comfortable with PC usage and standard office applications. Willingness to learn internal systems is required.