IT Operations Support Specialist | IT Operations Support Specialist (m/w/d) – Galileo Mission

BayCIX GmbH

Weßling, Oberbayern, Bayern, Deutschland
Published Apr 28, 2026
Full-time
Permanent

Job Summary

As an IT Operations Support Specialist for the Galileo mission, you will play a critical role in maintaining the stability, security, and high availability of the ground segment infrastructure for Europe's satellite navigation system. Working at the Oberpfaffenhofen site, your day-to-day responsibilities include monitoring IT systems, performing preventive maintenance, and executing Level-1 troubleshooting for both hardware and software. You will serve as a key point of contact for the support desk, coordinating complex incidents with Level-2 and Level-3 teams while ensuring all activities are accurately documented. This role requires a structured approach to problem-solving and the ability to work effectively within international teams. The position is unique because it offers the opportunity to contribute directly to a high-stakes, mission-critical European space program, supported by a company committed to long-term professional development and stability in a high-tech environment.

Required Skills

Education

Completed degree or vocational training in Computer Science, Business Informatics, or a related field.

Experience

  • Minimum of 2 years of professional experience in IT support, system operations, or administration.
  • Experience working with ITIL-based processes and ticketing systems is considered an advantage.
  • Demonstrated ability to work within international team environments.

Languages

German (Basic)English (Fluent)

Additional

  • Valid work permit for Germany is mandatory for non-EU citizens. The position is exclusively on-site in Oberpfaffenhofen. Ability to work in a security-critical environment is required.