IT Onsite Support Technician | Mitarbeiter IT Onsite Support (m/w/d)

Job Summary

As an IT Onsite Support Technician, you will serve as the primary point of contact for technical assistance within the workplace. Your day-to-day responsibilities include providing hands-on support to employees, managing the lifecycle of hardware such as PCs, notebooks, and printers, and maintaining the functionality of conference room presentation equipment. You will also be responsible for software installation, basic network troubleshooting, and documenting incidents within the company's ticketing system. This role requires a strong service-oriented mindset and the ability to coordinate effectively with central IT teams. Ideal candidates will possess a solid foundation in Windows environments and network basics, combined with a proactive approach to problem-solving. This position offers a unique opportunity to work in a collaborative, team-driven environment at FERCHAU, where you can actively contribute ideas, take on responsibility, and benefit from extensive professional development programs and employee discount schemes.