IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will be a vital part of a team dedicated to advancing technology for renowned IT solution providers. Your day-to-day responsibilities will involve managing 1st and 2nd level support requests, setting up and maintaining computer workstations, telephony systems, and client software. You will perform hardware and software troubleshooting, manage IT tickets through systematic analysis and prioritization, and maintain technical documentation. This role is ideal for both entry-level professionals and those with prior experience looking to grow their expertise. You will benefit from a collaborative environment that encourages the contribution of new ideas, supported by continuous professional development through the FERCHAU Academy. The position offers a stable, permanent contract and a variety of corporate benefits, making it an excellent opportunity for someone passionate about IT infrastructure and user support.