Technical Service Manager | Technischer Servicemanager (m/w/d)
Swegon Germany GmbH
Job Summary
As a Technical Service Manager at Swegon in Hannover, you will act as the primary point of contact for after-sales technical support. Your day-to-day responsibilities include preparing service technician assignments, coordinating with service coordinators, and providing on-site technical expertise at customer sites and construction projects. You will also be responsible for creating service proposals, planning project execution, approving service reports, and managing warranty claims and defect notifications. Additionally, you will support the professional development of service technicians. This role is ideal for a proactive professional with a background in refrigeration technology who enjoys a mix of office-based planning and on-site technical problem-solving. Swegon offers a unique opportunity to contribute to energy-efficient building technology while benefiting from a modern work environment, mobile working options, and a company car.
Required Skills
Education
Completed vocational training as a Mechatronics Technician for Refrigeration Technology (Refrigeration Plant Constructor) or a related field.
Experience
- Professional experience in the refrigeration industry (Kältebranche)
- Experience in the organization and coordination of service technicians and subcontractors
Languages
Additional
- Valid driver's license required (implied by company car provision). Ability to travel for on-site support at customer locations and construction sites.