Team Lead Infrastructure & Service Desk | Team Lead (m/w/d) Infrastruktur & Service Desk

Job Summary

As the Team Lead for Infrastructure and Service Desk, you will play a pivotal role in ensuring the seamless operation of IT systems within a dynamic company focused on sustainable mobility. Your day-to-day responsibilities involve leading a team of five professionals across two locations, managing service desk structures, and overseeing IT operations, including network, server, and virtualization maintenance. You will be responsible for transforming service desk processes, implementing SLAs, and driving infrastructure modernization projects. The ideal candidate brings a strong background in IT operations, proven leadership experience in hybrid environments, and a generalist understanding of IT security. This position is unique because it offers the opportunity to shape IT strategy in a fast-growing, mission-driven organization that values sustainability, modern work culture, and significant employee autonomy, including flexible workation options and a collaborative office environment.