IT Support Specialist (Second Level) | IT-Support (m/w/d) Second Level

Job Summary

As an IT Support Specialist (Second Level) based in the Bremen area, you will serve as a critical point of contact for technical inquiries and service requests within the naval shipbuilding sector. Your day-to-day responsibilities include analyzing and resolving technical issues via remote access, managing and prioritizing incidents through a ticketing system, and maintaining documentation of solutions and best practices. You will play an active role in optimizing the service point and ensuring IT user services meet high standards while supporting the implementation of IT policies. This position is ideal for an IT professional looking to apply their technical troubleshooting skills in a specialized, future-proof industry like defense and maritime engineering. You will benefit from a structured environment, professional development opportunities, and a long-term, permanent contract within a reputable aviation and defense-focused staffing framework.