On-Site IT Support Specialist (Clinical Environment) | On Site Supporter (m/w/d) klinisches Umfeld
expertplace professionals GmbH
Job Summary
This role involves providing on-site IT end-user support within a clinical environment in Bad Kreuznach. You will be responsible for managing IT tickets, performing hardware maintenance, and administering Windows client systems to ensure stable and reliable IT services for healthcare staff. The position requires a high level of service orientation and the ability to interact professionally with both end-users and management in sensitive environments. Key requirements include a solid understanding of ITIL principles, proficiency with client operating systems like Windows 11, and experience with workplace hardware such as desktops, notebooks, and mobile devices. You will also leverage your knowledge of network technologies and Azure cloud-based client management to resolve issues efficiently. This is an attractive opportunity for an IT professional who excels in direct, face-to-face support and thrives in a structured, service-focused atmosphere supported by a reputable telecommunications-affiliated client.
Required Skills
Education
Completed vocational training in IT or equivalent professional experience.
Experience
- Professional experience in IT support and end-user assistance
- Experience working in sensitive environments like clinics or healthcare facilities
- Demonstrated experience with ticket management systems
- Proven ability to manage station-based and mobile workplace systems
Languages
Additional
- Work permit for Germany required. ITIL Foundation certification is a requirement.
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