Technical IT Support Specialist | Sachbearbeiter technischer IT-Support (m/w/d)

Kaufland

Heilbronn, Neckar, Baden-Württemberg, Deutschland
Published Apr 23, 2026
Full-time
No information

Job Summary

As a Technical IT Support Specialist at Kaufland, you will play a vital role in maintaining the operational integrity of our meat processing facility's IT systems. Your day-to-day responsibilities include monitoring and maintaining hardware such as industrial printers and complex weighing systems, providing hands-on technical support to production departments, and managing on-call duties. You will act as the primary point of contact for technical issues, performing troubleshooting, coordinating repairs, and ensuring that all hardware remains functional. Furthermore, you will classify technical requests, manage documentation, and contribute your technical expertise to future-oriented IT projects. This role is ideal for a hands-on professional who enjoys a mix of office-based IT management and direct field support in an industrial environment. You will work within a collaborative team, benefiting from a structured environment that prioritizes both technical excellence and professional development within a major retail organization.

Required Skills

Education

Completed vocational training in IT, Mechatronics, or a comparable qualification.

Experience

  • Professional experience in IT support, mechatronics, or a related field.
  • Demonstrated ability to work with industrial hardware and technical systems.
  • Experience in a role requiring systematic troubleshooting and analytical problem-solving.
  • Willingness to consider motivated career changers with relevant technical aptitude.

Languages

German (Basic)

Additional

  • Availability for on-call duty (Rufbereitschaftsdienst) is required.