Junior IT Service Technician | Junior IT Servicetechniker (m/w/d) in Dresden

Job Summary

As a Junior IT Service Technician in Dresden, you will play a vital role in supporting clients by optimizing their technology solutions. Your day-to-day responsibilities involve the installation, configuration, and ongoing maintenance of IT infrastructure. You will act as a primary point of contact for customer support, analyzing technical issues, providing initial solutions, and determining the appropriate escalation path for complex network or data center challenges. Working within a collaborative, innovative team, you will gain hands-on experience in a professional environment. This permanent, full-time position offers a stable career path with a focus on skill development and teamwork. The role requires a strong customer-service mindset and a proactive approach to troubleshooting. It is an excellent opportunity for an early-career professional to build expertise while working directly with clients in a dynamic, growth-oriented setting.