IT Support Specialist (DATEV) | Mitarbeiter IT-Support (DATEV) (m/w/d)

Job Summary

In this role, you will serve as a key member of the IT Support team, providing both remote and on-site assistance to clients. Your daily responsibilities include managing 1st and 2nd level support requests, performing hardware and software installations, and resolving technical issues within the DATEV ecosystem. You will conduct thorough error analysis to troubleshoot client problems and collaborate with your team on complex client-facing projects. The ideal candidate possesses a strong service-oriented mindset, excellent communication skills, and a structured approach to problem-solving. This position is unique as it bridges the gap between IT support and the tax consulting environment, offering a collaborative culture that emphasizes both professional development and work-life balance. You will be part of a team that values team spirit and proactive engagement in a dynamic, client-focused setting.