Customer Support Specialist | Customer Support Specialist (m/w/d)

Brunel GmbH NL Mannheim

Mannheim, Baden-Württemberg, Deutschland
Published Apr 23, 2026
Full-time
Permanent

Job Summary

As a Customer Support Specialist at Brunel, you will serve as the primary point of contact for both national and international clients. Your day-to-day responsibilities involve independently managing customer inquiries, providing initial technical support, and overseeing the end-to-end processing of customer orders. You will act as a central coordinator, collaborating closely with internal departments and the sales team to ensure efficient workflows and high levels of customer satisfaction. This role requires a strong background in order management and proficiency in SAP systems. The position is particularly attractive because it offers a permanent, full-time contract within a globally recognized engineering and IT services provider, providing long-term career stability, a structured collective bargaining agreement, and extensive opportunities for professional development across diverse industry sectors.

Required Skills

Education

Completed commercial vocational training or a comparable qualification

Experience

  • Several years of professional experience in customer support
  • Proven experience in order management and processing

Languages

German (Basic)English (Fluent)

Additional

  • Full-time, permanent contract. No specific work permit or security clearance mentioned.