Customer Support Specialist | Customer Support Specialist (m/w/d)
Brunel GmbH NL Mannheim
Job Summary
As a Customer Support Specialist at Brunel, you will serve as the primary point of contact for both national and international clients. Your day-to-day responsibilities involve independently managing customer inquiries, providing initial technical support, and overseeing the end-to-end processing of customer orders. You will act as a central coordinator, collaborating closely with internal departments and the sales team to ensure efficient workflows and high levels of customer satisfaction. This role requires a strong background in order management and proficiency in SAP systems. The position is particularly attractive because it offers a permanent, full-time contract within a globally recognized engineering and IT services provider, providing long-term career stability, a structured collective bargaining agreement, and extensive opportunities for professional development across diverse industry sectors.
Required Skills
Education
Completed commercial vocational training or a comparable qualification
Experience
- Several years of professional experience in customer support
- Proven experience in order management and processing
Languages
Additional
- Full-time, permanent contract. No specific work permit or security clearance mentioned.
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