Customer Support & Order Processing Specialist | Mitarbeiter Customer Support & Auftragsabwicklung (w/m/d)

Job Summary

In this role, you will act as a key point of contact for both internal and external stakeholders throughout the entire quote-to-order process. Your day-to-day responsibilities will include managing customer correspondence, coordinating with cross-functional teams such as Sales, Operations, Supply Chain, and After-Sales, and resolving complex issues related to deliveries, payments, or order status. You will also be responsible for handling complaints and ensuring that all documentation is processed accurately and efficiently. This position is ideal for a service-oriented professional who excels at communication and enjoys managing complex administrative workflows. You will join a collaborative environment that emphasizes mutual appreciation, continuous professional development, and long-term career growth within an international engineering and IT services provider. The role offers the stability of an indefinite contract within a well-established global organization.