Cloud Operations Engineer | Cloud Operations Engineer (m/w/d)

Job Summary

As a Cloud Operations Engineer, you will play a critical role in maintaining platform stability within a 24/7 operations center. Your day-to-day responsibilities include monitoring KPIs and SLAs, performing 1st and 2nd-level incident management, and coordinating with 3rd-level support teams. You will manage change requests, releases, and maintenance windows while ensuring all activities are documented within ITSM tools. A key part of your role involves continuously optimizing operational processes, runbooks, and monitoring dashboards to improve overall system efficiency. This position requires participation in a shift-based work model, including weekends and public holidays, as well as scheduled on-call duties. The role is ideal for a professional looking for long-term stability, as it offers an unlimited contract, flexible working arrangements, and comprehensive professional development opportunities within a collaborative, innovation-driven environment.