Field Service Engineer - Life Science Solutions | Field Service Engineer / Servicetechniker (m/w/d) - Life Science Solutions

Job Summary

As a Field Service Engineer at Thermo Fisher Scientific, you will play a critical role in supporting genetic analysis systems within laboratory environments. Your day-to-day responsibilities include the installation, maintenance, repair, and qualification (IQ/OQ/PQ) of sophisticated laboratory instrumentation. You will provide both on-site and remote technical support, troubleshoot complex issues, and conduct user training to ensure clients can operate equipment safely and efficiently. Success in this role requires precise documentation of service activities in compliance with regulatory standards and a proactive approach to identifying system improvements. You will work independently, managing your own schedule while collaborating with internal teams and external partners. This position is ideal for a customer-focused technical professional who thrives in a dynamic, mobile environment, serving clients primarily in the Rhine-Main/Heidelberg region with occasional travel across Germany and Europe. The role offers the unique opportunity to contribute to global scientific advancements while utilizing cutting-edge digital and AI-supported service tools.