Principal Client Delivery Manager | Principal Client Delivery Manager MEE (m/f/d)
SAP
Job Summary
As a Principal Client Delivery Manager at SAP, you will lead strategic client engagements, serving as the primary point of contact for high-priority issues and driving the successful delivery of SAP RISE cloud solutions. Your day-to-day responsibilities include building trusted relationships with C-level stakeholders, overseeing complex service delivery processes, and mentoring junior team members. You will act as a bridge between technical teams and business needs, ensuring excellence in execution and client satisfaction. This role is ideal for an experienced professional looking to influence digital transformation strategies within a global leader. You will thrive in a high-performing, multicultural environment that prioritizes collaboration, innovation, and professional growth. The position offers the unique opportunity to manage large-scale, complex customer engagements and shape the future of private cloud services for diverse industries.
Required Skills
Education
Bachelor’s degree or higher in a technical or business-related field (Computer Science, Engineering, or IT Management)
Experience
- 10+ years of experience in client-facing roles
- Professional experience in strategic account management and service delivery
- Proven track record of managing large and complex customer engagements with multiple delivery parties
- Experience in leading international and multicultural teams (preferred)
Languages
Additional
- ITIL certification (preferred), 0-10% travel expectation, valid work authorization for the location
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