IT Service Technician | IT-Servicetechniker (m/w/d)

Aide GmbH Regensburg

München, Bayern, Deutschland
Published Apr 22, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician, you will play a vital role in ensuring the smooth operation of our client's IT infrastructure, specifically within the military vehicle and simulation training sector. Your day-to-day responsibilities will involve providing expert second-level support to staff, managing client-side operations, and proactively analyzing and resolving technical incidents and service requests. You will be the primary point of contact for technical troubleshooting, requiring a systematic and structured approach to problem-solving. The ideal candidate brings a strong background in system integration, proficiency in Microsoft environments, and experience with automated software deployment and ticketing systems. This role is particularly attractive for professionals looking for a stable, long-term position with a leading European service provider, offering competitive hourly compensation, performance-based bonuses, and comprehensive social benefits. You will work in a professional environment where reliability, clear communication, and a proactive attitude toward learning new technologies are highly valued.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Management Assistant, or a comparable qualification in the field of digitalization management.

Experience

  • Professional experience in IT system integration or technical support
  • Experience with automated software distribution and ticketing systems
  • Experience providing remote technical support

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified