Specialized Process Management Staff | Mitarbeiter:in (w/m/d) im Fachverfahrensmanagement -PN-B3-23/25-

Job Summary

This role involves managing and supporting critical IT systems for the Free Hanseatic City of Bremen, focusing on electronic time tracking (ELAZE) and the appointment management system (TMS). The successful candidate will be responsible for cross-departmental administration and support, incident and change management, and assisting with the implementation and administration of a new telephone system for Bremen's citizen hotline. Key requirements include a degree or vocational training in IT, strong knowledge of networks, systems, and Microsoft technologies, and some experience in database administration and project management. This position offers a responsible and varied role within a supportive team, emphasizing work-life balance, health-promoting structures, and opportunities for professional development within a public service environment.