Linux Support Specialist | Linux-Support Mitarbeiter (m|w|d|*) (mit Linux-Kenntnissen)
TUXEDO Computers GmbH
Job Summary
As a Linux Support Specialist at TUXEDO Computers, you will play a pivotal role in assisting customers with the adoption and maintenance of Linux-based hardware. Your day-to-day responsibilities involve providing direct technical support and consultation to customers before, during, and after their purchase. You will also manage quality assurance for hardware upgrades and repairs, handle customer feedback through internal processes, and oversee logistical workflows. This role requires a strong passion for Linux and open-source software, combined with a solution-oriented mindset. You will work in a collaborative environment in Augsburg, where structured thinking and precise technical analysis are highly valued. The position is unique because it combines deep technical Linux expertise with direct customer interaction within a company that is a leader in the European Linux-notebook and PC market. Whether you are an experienced IT professional or a motivated career changer with a strong grasp of Linux, you will contribute to an open, innovative culture that prioritizes professional growth and work-life balance.
Required Skills
Education
Not specified (Formal qualifications in IT, Computer Science, or similar fields are preferred but not mandatory; career changers are welcome).
Experience
- Multi-year professional experience in Linux server administration
- Professional experience in technical customer support or IT service roles
- Experience in hardware configuration and troubleshooting
Languages
Additional
- Must be able to work in Augsburg, Germany. Ability to work in a hybrid model (home office and on-site). Valid work permit for Germany required.