IT Service Technician | IT-Servicetechniker (m/w/d) - Direktvermittlung
prompt Personaldienstleistungen GmbH
Job Summary
As an IT Service Technician, you will play a pivotal role in analyzing client IT solutions and business processes to develop and implement tailored technical concepts. Working closely with the sales team, you will be responsible for the end-to-end execution of IT projects, ensuring detailed documentation in internal systems, and facilitating smooth handovers to first-level support teams. Additionally, you will provide expert assistance for complex issues within second and third-level support. This position is ideal for an IT professional who enjoys autonomous work, short decision-making paths, and staying current through ongoing manufacturer and partner training. You will be part of a stable, growing company, offering a direct permanent position in Wilhelmshaven. The role requires a strong service mindset, analytical problem-solving skills, and a structured approach to project delivery. If you are looking for a role that combines hands-on technical implementation with client-facing responsibilities in a supportive environment, this is an excellent opportunity to advance your career.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist for System Integration, IT System Electronics Technician) or a comparable qualification.
Experience
- Professional experience in IT projects required
- Experience in the implementation of server and network technology solutions
- Experience in providing second and third-level technical support
Languages
Additional
- Valid Class B driver's license required. Willingness to travel for on-site customer assignments. Full-time availability.